Privacy Policy

We may collect information you provide directly, including your name, email address, phone number, billing and shipping details, order information, account credentials, and messages sent through our forms.

We may also receive technical information such as IP address, browser type, device information, referring pages, pages viewed, and approximate location through hosting, security, and analytics services.

We use information to operate the site, process and support orders, provide shipment updates, respond to inquiries, maintain security, prevent fraud, satisfy legal obligations, and improve our catalog and services.

With your consent where required, we may send catalog announcements or research-use updates. You may unsubscribe from promotional email at any time.

The website may use cookies and similar technologies for essential site functions, shopping-cart continuity, preferences, traffic measurement, and security. Browser settings can limit cookies, although some site features may then function differently.

We may share information with service providers that support hosting, payments, order fulfillment, delivery, email, analytics, fraud prevention, and customer support. Those providers receive only the information reasonably needed to perform their services.

We may also disclose information when required by law, to protect rights or safety, to investigate misuse, or as part of a merger, financing, acquisition, or sale of business assets. Pept does not sell personal information for money.

We retain information for as long as reasonably necessary for the purposes described here, including order records, tax and accounting requirements, dispute resolution, and enforcement of agreements.

We use reasonable administrative, technical, and organizational safeguards. No online service can guarantee absolute security.

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information. You may also object to or restrict some processing. We may need to verify your identity before completing a request.

To make a privacy request, use the Pept contact page. This website is intended for adults and is not directed to children.